A detailed comparison of Crisp and Tawk.to to help you choose the right tool for your needs.
| Plan | Crisp | Tawk.to |
|---|---|---|
| Free Tier | ✓ Free (2 agents) | ✓ Completely free |
| Lowest Paid | $25/mo/workspace | Free |
| Enterprise | $95/mo/workspace | Free (paid add-ons) |
| Feature | Crisp | Tawk.to |
|---|---|---|
| Live Chat | ✓ | — |
| Shared Inbox | ✓ | — |
| Knowledge Base | ✓ | — |
| Chatbot | ✓ | — |
| CRM | ✓ | — |
| Status Page | ✓ | — |
| Live chat | — | ✓ |
| Ticketing | — | ✓ |
| Knowledge base | — | ✓ |
| Chat pages | — | ✓ |
| Group messaging | — | ✓ |
| Video/voice | — | ✓ |
| Screen sharing | — | ✓ |
| Canned responses | — | ✓ |
| File sharing | — | ✓ |
| Mobile app | — | ✓ |
| Open Source | ✗ | ✗ |
| Rating | ⭐ 4.2 | ⭐ 4 |
Choose Crisp if: You need startups wanting affordable all-in-one customer messaging. Crisp excels with its affordable flat pricing and wide feature set.
Choose Tawk.to if: You need businesses wanting free live chat. Tawk.to stands out with its completely free and feature-rich.
Best free option: Both Crisp and Tawk.to offer free tiers. Crisp offers "Free (2 agents)" while Tawk.to offers "Completely free".
It depends on your needs. Crisp is better for startups wanting affordable all-in-one customer messaging, while Tawk.to is better for businesses wanting free live chat. Both are excellent tools rated 4.2 and 4 respectively.
Crisp starts at $25/mo/workspace while Tawk.to starts at Free. Both offer free tiers.
Most tools offer import/export features to help you migrate. We recommend trying Tawk.to's free tier before fully committing to a switch.
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