ManyChat vs Tidio
A detailed comparison of ManyChat and Tidio to help you choose the right tool for your needs.
💰 Pricing Comparison
| Plan | ManyChat | Tidio |
|---|---|---|
| Free Tier | ✓ 1,000 contacts, basic features | ✓ 50 conversations/mo |
| Lowest Paid | $15/mo | $29/mo |
| Enterprise | Custom | Custom |
⚡ Feature Comparison
| Feature | ManyChat | Tidio |
|---|---|---|
| Instagram DM Automation | ✓ | — |
| WhatsApp Bots | ✓ | — |
| Visual Flow Builder | ✓ | — |
| Growth Tools | ✓ | — |
| Broadcast Messages | ✓ | — |
| E-commerce Integration | ✓ | — |
| Live chat | — | ✓ |
| AI chatbots | — | ✓ |
| Ticketing | — | ✓ |
| Email integration | — | ✓ |
| Visitor tracking | — | ✓ |
| Canned responses | — | ✓ |
| Analytics | — | ✓ |
| Shopify integration | — | ✓ |
| Multi-language | — | ✓ |
| Mobile app | — | ✓ |
| Open Source | ✗ | ✗ |
| Rating | ⭐ 4.3 | ⭐ 4.3 |
Pros & Cons
ManyChat
Pros
- ✓ Best Instagram DM automation
- ✓ Easy visual builder
- ✓ Good free tier
- ✓ Strong e-commerce features
Cons
- ✗ Limited to messaging platforms
- ✗ Contact-based pricing scales fast
- ✗ Can feel spammy if misused
- ✗ Some features Instagram-only
Tidio
Pros
- ✓ Easy setup
- ✓ Good AI chatbots
- ✓ Shopify integration
- ✓ Visual bot builder
Cons
- ✗ Free plan limited
- ✗ Can be pricey
- ✗ Bot AI sometimes off
- ✗ Limited customization
🏆 The Verdict
Choose ManyChat if: You need e-commerce and creators wanting automated chat marketing on social platforms. ManyChat excels with its best instagram dm automation and easy visual builder.
Choose Tidio if: You need small ecommerce businesses wanting ai-powered customer chat without complexity. Tidio stands out with its easy setup and good ai chatbots.
Best free option: Both ManyChat and Tidio offer free tiers. ManyChat offers "1,000 contacts, basic features" while Tidio offers "50 conversations/mo".
❓ Frequently Asked Questions
Is ManyChat better than Tidio?
It depends on your needs. ManyChat is better for e-commerce and creators wanting automated chat marketing on social platforms, while Tidio is better for small ecommerce businesses wanting ai-powered customer chat without complexity. Both are excellent tools rated 4.3 and 4.3 respectively.
Which is cheaper, ManyChat or Tidio?
ManyChat starts at $15/mo while Tidio starts at $29/mo. Both offer free tiers.
Can I switch from ManyChat to Tidio?
Most tools offer import/export features to help you migrate. We recommend trying Tidio's free tier before fully committing to a switch.
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