A detailed comparison of Nova Hub 2 and Crisp to help you choose the right tool for your needs.
Nova Hub 2 is a customer support platform for modern teams.
| Plan | Nova Hub 2 | Crisp |
|---|---|---|
| Free Tier | ✓ Free up to 3 seats | ✓ 2 agents, basic chat |
| Lowest Paid | $15/user/month | $25/mo/workspace |
| Enterprise | Annual enterprise contract | $95/mo/workspace |
| Feature | Nova Hub 2 | Crisp |
|---|---|---|
| Ticketing System | ✓ | — |
| Live Chat | ✓ | ✓ |
| Ticketing | ✓ | — |
| Knowledge Base | ✓ | ✓ |
| Automated workflows | ✓ | — |
| Team collaboration | ✓ | — |
| Chatbot Builder | — | ✓ |
| CRM | — | ✓ |
| Shared Inbox | — | ✓ |
| Video Chat | — | ✓ |
| Open Source | ✗ | ✗ |
| Rating | ⭐ 4.8 | ⭐ 4.2 |
Choose Nova Hub 2 if: You need teams that need scalable customer support workflows. Nova Hub 2 excels with its fast implementation and strong automation features.
Choose Crisp if: You need startups wanting affordable all-in-one customer messaging. Crisp stands out with its very affordable and good free tier.
Best free option: Both Nova Hub 2 and Crisp offer free tiers. Nova Hub 2 offers "Free up to 3 seats" while Crisp offers "2 agents, basic chat".
It depends on your needs. Nova Hub 2 is better for teams that need scalable customer support workflows, while Crisp is better for startups wanting affordable all-in-one customer messaging. Both are excellent tools rated 4.8 and 4.2 respectively.
Nova Hub 2 starts at $15/user/month while Crisp starts at $25/mo/workspace. Both offer free tiers.
Most tools offer import/export features to help you migrate. We recommend trying Crisp's free tier before fully committing to a switch.
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