A detailed comparison of PagerDuty and Opsgenie to help you choose the right tool for your needs.
| Plan | PagerDuty | Opsgenie |
|---|---|---|
| Free Tier | ✓ Up to 5 users | ✓ Up to 5 users |
| Lowest Paid | $21/user/mo | $9.45/user/mo |
| Enterprise | Custom pricing | Custom pricing |
| Feature | PagerDuty | Opsgenie |
|---|---|---|
| Incident Response | ✓ | — |
| On-Call Management | ✓ | — |
| Escalation Policies | ✓ | — |
| Event Intelligence | ✓ | — |
| Status Pages | ✓ | — |
| Runbook Automation | ✓ | — |
| Alert Management | — | ✓ |
| On-Call Scheduling | — | ✓ |
| Escalations | — | ✓ |
| Incident Timeline | — | ✓ |
| Heartbeat Monitoring | — | ✓ |
| Jira Integration | — | ✓ |
| Open Source | ✗ | ✗ |
| Rating | ⭐ 4.3 | ⭐ 4.2 |
Choose PagerDuty if: You need devops teams needing reliable incident management. PagerDuty excels with its industry leader in incident management and robust integrations (700+).
Choose Opsgenie if: You need atlassian-ecosystem teams needing incident management. Opsgenie stands out with its atlassian ecosystem integration and affordable.
Best free option: Both PagerDuty and Opsgenie offer free tiers. PagerDuty offers "Up to 5 users" while Opsgenie offers "Up to 5 users".
It depends on your needs. PagerDuty is better for devops teams needing reliable incident management, while Opsgenie is better for atlassian-ecosystem teams needing incident management. Both are excellent tools rated 4.3 and 4.2 respectively.
PagerDuty starts at $21/user/mo while Opsgenie starts at $9.45/user/mo. Both offer free tiers.
Most tools offer import/export features to help you migrate. We recommend trying Opsgenie's free tier before fully committing to a switch.
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