A detailed comparison of Pipedrive and Freshsales to help you choose the right tool for your needs.
AI-powered CRM by Freshworks for high-velocity sales teams.
| Plan | Pipedrive | Freshsales |
|---|---|---|
| Free Tier | ✗ No | ✓ Free plan available |
| Lowest Paid | $14/user/mo | $9/user/mo |
| Enterprise | $99/user/mo | $59/user/mo |
| Feature | Pipedrive | Freshsales |
|---|---|---|
| Visual pipeline | ✓ | — |
| Activity tracking | ✓ | — |
| Email integration | ✓ | — |
| Automation | ✓ | — |
| Reporting | ✓ | — |
| Web forms | ✓ | ✓ |
| Custom fields | ✓ | — |
| API access | ✓ | — |
| Mobile app | ✓ | ✓ |
| Smart contact data | ✓ | — |
| AI lead scoring | — | ✓ |
| Built-in phone | — | ✓ |
| Email tracking | — | ✓ |
| Pipeline management | — | ✓ |
| Workflow automation | — | ✓ |
| Freddy AI | — | ✓ |
| Reports | — | ✓ |
| Chat campaigns | — | ✓ |
| Open Source | ✗ | ✗ |
| Rating | ⭐ 4.3 | ⭐ 4.2 |
Choose Pipedrive if: You need sales-focused smbs. Pipedrive excels with its very intuitive and great pipeline view.
Choose Freshsales if: You need teams wanting built-in communication in their crm. Freshsales stands out with its built-in communication tools and ai features.
Best free option: Freshsales offers a free tier (Free plan available).
It depends on your needs. Pipedrive is better for sales-focused smbs, while Freshsales is better for teams wanting built-in communication in their crm. Both are excellent tools rated 4.3 and 4.2 respectively.
Pipedrive starts at $14/user/mo while Freshsales starts at $9/user/mo. Freshsales also has a free tier.
Most tools offer import/export features to help you migrate. We recommend trying Freshsales's free tier before fully committing to a switch.
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