A detailed comparison of Pro Desk 12 and New Relic to help you choose the right tool for your needs.
Pro Desk 12 is a monitoring platform for modern teams.
Observability platform for monitoring application performance and infrastructure.
| Plan | Pro Desk 12 | New Relic |
|---|---|---|
| Free Tier | ✓ Free up to 3 seats | ✓ Free tier available |
| Lowest Paid | $15/user/month | $25/month |
| Enterprise | Annual enterprise contract | Custom |
| Feature | Pro Desk 12 | New Relic |
|---|---|---|
| Infrastructure monitoring | ✓ | ✓ |
| APM | ✓ | ✓ |
| Automated workflows | ✓ | — |
| Team collaboration | ✓ | — |
| Advanced analytics | ✓ | — |
| API access | ✓ | — |
| Browser monitoring | — | ✓ |
| Mobile monitoring | — | ✓ |
| Open Source | ✗ | ✗ |
| Rating | ⭐ 4.2 | ⭐ 4.3 |
Choose Pro Desk 12 if: You need teams that need scalable monitoring workflows. Pro Desk 12 excels with its fast implementation and strong automation features.
Choose New Relic if: You need full-stack observability and application performance monitoring. New Relic stands out with its user-friendly interface and good free tier.
Best free option: Both Pro Desk 12 and New Relic offer free tiers. Pro Desk 12 offers "Free up to 3 seats" while New Relic offers "Free tier available".
It depends on your needs. Pro Desk 12 is better for teams that need scalable monitoring workflows, while New Relic is better for full-stack observability and application performance monitoring. Both are excellent tools rated 4.2 and 4.3 respectively.
Pro Desk 12 starts at $15/user/month while New Relic starts at $25/month. Both offer free tiers.
Most tools offer import/export features to help you migrate. We recommend trying New Relic's free tier before fully committing to a switch.
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