A detailed comparison of Salesforce and Close to help you choose the right tool for your needs.
The world's leading CRM platform for sales, service, and marketing.
CRM built for inside sales teams with built-in calling and email.
| Plan | Salesforce | Close |
|---|---|---|
| Free Tier | ✗ No | ✗ No |
| Lowest Paid | $25/user/mo | $29/user/mo |
| Enterprise | $300/user/mo | $149/user/mo |
| Feature | Salesforce | Close |
|---|---|---|
| Contact management | ✓ | — |
| Opportunity tracking | ✓ | — |
| Sales forecasting | ✓ | — |
| Workflow automation | ✓ | — |
| Reports & dashboards | ✓ | — |
| Einstein AI | ✓ | — |
| AppExchange | ✓ | — |
| Mobile app | ✓ | — |
| Custom objects | ✓ | — |
| API access | ✓ | — |
| Built-in calling | — | ✓ |
| Power dialer | — | ✓ |
| Email sequences | — | ✓ |
| SMS | — | ✓ |
| Pipeline management | — | ✓ |
| Reporting | — | ✓ |
| Custom activities | — | ✓ |
| API | — | ✓ |
| Integrations | — | ✓ |
| Smart views | — | ✓ |
| Open Source | ✗ | ✗ |
| Rating | ⭐ 4.2 | ⭐ 4.3 |
Choose Salesforce if: You need large enterprises with complex sales processes. Salesforce excels with its most powerful crm and extensive ecosystem.
Choose Close if: You need inside sales teams. Close stands out with its built-in phone and email and great for inside sales.
It depends on your needs. Salesforce is better for large enterprises with complex sales processes, while Close is better for inside sales teams. Both are excellent tools rated 4.2 and 4.3 respectively.
Salesforce starts at $25/user/mo while Close starts at $29/user/mo. Neither offers a free tier.
Most tools offer import/export features to help you migrate. We recommend trying Close's trial before fully committing to a switch.
Join our weekly ToolSwitcher digest for free alternatives, cost-cutting playbooks, and curated tool deals.
Free forever. Unsubscribe anytime. No spam.