Salesforce vs Close
A detailed comparison of Salesforce and Close to help you choose the right tool for your needs.
Salesforce
The world's leading CRM platform for sales, service, and marketing.
💰 Pricing Comparison
| Plan | Salesforce | Close |
|---|---|---|
| Free Tier | ✗ No | ✗ No |
| Lowest Paid | $25/user/mo | $29/user/mo |
| Enterprise | $300/user/mo | $149/user/mo |
⚡ Feature Comparison
| Feature | Salesforce | Close |
|---|---|---|
| Contact management | ✓ | — |
| Opportunity tracking | ✓ | — |
| Sales forecasting | ✓ | — |
| Workflow automation | ✓ | — |
| Reports & dashboards | ✓ | — |
| Einstein AI | ✓ | — |
| AppExchange | ✓ | — |
| Mobile app | ✓ | — |
| Custom objects | ✓ | — |
| API access | ✓ | — |
| Built-in calling | — | ✓ |
| Power dialer | — | ✓ |
| Email sequences | — | ✓ |
| SMS | — | ✓ |
| Pipeline management | — | ✓ |
| Reporting | — | ✓ |
| Custom activities | — | ✓ |
| API | — | ✓ |
| Integrations | — | ✓ |
| Smart views | — | ✓ |
| Open Source | ✗ | ✗ |
| Rating | ⭐ 4.2 | ⭐ 4.3 |
Pros & Cons
Salesforce
Pros
- ✓ Most powerful CRM
- ✓ Extensive ecosystem
- ✓ Highly customizable
- ✓ Market leader
Cons
- ✗ Very expensive
- ✗ Complex setup
- ✗ Steep learning curve
- ✗ Requires admin expertise
Close
Pros
- ✓ Built-in phone and email
- ✓ Great for inside sales
- ✓ Fast and efficient
- ✓ Good API
Cons
- ✗ No free plan
- ✗ Expensive
- ✗ Limited marketing features
- ✗ Less known
🏆 The Verdict
Choose Salesforce if: You need large enterprises with complex sales processes. Salesforce excels with its most powerful crm and extensive ecosystem.
Choose Close if: You need inside sales teams. Close stands out with its built-in phone and email and great for inside sales.
❓ Frequently Asked Questions
Is Salesforce better than Close?
It depends on your needs. Salesforce is better for large enterprises with complex sales processes, while Close is better for inside sales teams. Both are excellent tools rated 4.2 and 4.3 respectively.
Which is cheaper, Salesforce or Close?
Salesforce starts at $25/user/mo while Close starts at $29/user/mo. Neither offers a free tier.
Can I switch from Salesforce to Close?
Most tools offer import/export features to help you migrate. We recommend trying Close's trial before fully committing to a switch.
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