Salesforce vs HubSpot CRM
A detailed comparison of Salesforce and HubSpot CRM to help you choose the right tool for your needs.
Salesforce
The world's leading CRM platform for sales, service, and marketing.
💰 Pricing Comparison
| Plan | Salesforce | HubSpot CRM |
|---|---|---|
| Free Tier | ✗ No | ✓ Free CRM with unlimited users |
| Lowest Paid | $25/user/mo | $20/mo (Starter) |
| Enterprise | $300/user/mo | $3,600/mo |
⚡ Feature Comparison
| Feature | Salesforce | HubSpot CRM |
|---|---|---|
| Contact management | ✓ | ✓ |
| Opportunity tracking | ✓ | — |
| Sales forecasting | ✓ | — |
| Workflow automation | ✓ | — |
| Reports & dashboards | ✓ | — |
| Einstein AI | ✓ | — |
| AppExchange | ✓ | — |
| Mobile app | ✓ | ✓ |
| Custom objects | ✓ | — |
| API access | ✓ | — |
| Deal pipeline | — | ✓ |
| Email tracking | — | ✓ |
| Meeting scheduler | — | ✓ |
| Live chat | — | ✓ |
| Forms | — | ✓ |
| Ad management | — | ✓ |
| Reporting | — | ✓ |
| Integrations | — | ✓ |
| Open Source | ✗ | ✗ |
| Rating | ⭐ 4.2 | ⭐ 4.4 |
Pros & Cons
Salesforce
Pros
- ✓ Most powerful CRM
- ✓ Extensive ecosystem
- ✓ Highly customizable
- ✓ Market leader
Cons
- ✗ Very expensive
- ✗ Complex setup
- ✗ Steep learning curve
- ✗ Requires admin expertise
HubSpot CRM
Pros
- ✓ Generous free tier
- ✓ All-in-one platform
- ✓ Easy to use
- ✓ Great marketing tools
Cons
- ✗ Expensive at scale
- ✗ Limited free reporting
- ✗ Contacts can get pricey
- ✗ Complex pricing
🏆 The Verdict
Choose Salesforce if: You need large enterprises with complex sales processes. Salesforce excels with its most powerful crm and extensive ecosystem.
Choose HubSpot CRM if: You need growing businesses wanting free crm with marketing tools. HubSpot CRM stands out with its generous free tier and all-in-one platform.
Best free option: HubSpot CRM offers a free tier (Free CRM with unlimited users).
❓ Frequently Asked Questions
Is Salesforce better than HubSpot CRM?
It depends on your needs. Salesforce is better for large enterprises with complex sales processes, while HubSpot CRM is better for growing businesses wanting free crm with marketing tools. Both are excellent tools rated 4.2 and 4.4 respectively.
Which is cheaper, Salesforce or HubSpot CRM?
Salesforce starts at $25/user/mo while HubSpot CRM starts at $20/mo (Starter). HubSpot CRM also has a free tier.
Can I switch from Salesforce to HubSpot CRM?
Most tools offer import/export features to help you migrate. We recommend trying HubSpot CRM's free tier before fully committing to a switch.
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