3 Best Capsule CRM Alternatives in 2025
Last updated: February 2026 • 10 min read
Capsule CRM is a popular tool for small businesses wanting simple crm. While it offers a free tier (2 users, 250 contacts), its paid plans start at $18/user/mo. Whether you're looking for a cheaper option, better features, or an open-source solution, we've compiled the 3 best Capsule CRM alternatives to help you find the right fit.
📋 Quick Summary
- Total alternatives: 3
- Free alternatives: 2 (HubSpot CRM, Folk)
- Best overall: HubSpot CRM
- Best free: HubSpot CRM
Why Look for Capsule CRM Alternatives?
People commonly look for Capsule CRM alternatives for several reasons:
- Cost: While Capsule CRM has a free tier, its paid plans starting at $18/user/mo can add up quickly for growing teams.
- Feature gaps: Limited features and basic reporting are common complaints.
- Simplicity: Some users find Capsule CRM overly complex for their needs and prefer simpler solutions.
- Data ownership: Organizations wanting data sovereignty prefer open-source, self-hosted alternatives.
- Better fit: Different tools excel at different use cases — you may find a tool that's specifically built for your workflow.
📊 Quick Comparison Table
| Tool | Free Tier | Starting Price | Rating | Open Source | Best For |
|---|---|---|---|---|---|
| Capsule CRM | ✓ 2 users, 250 contacts | $18/user/mo | ⭐ 4.2 | No | Small businesses wanting simple CRM |
| HubSpot CRM | ✓ Free CRM with unlimited users | $20/mo (Starter) | ⭐ 4.4 | No | Growing businesses wanting free CRM with marketing tools |
| Pipedrive | ✗ No | $14/user/mo | ⭐ 4.3 | No | Sales-focused SMBs |
| Folk | ✓ Up to 200 contacts | $20/user/mo | ⭐ 4.2 | No | Relationship-focused teams and small businesses |
Detailed Reviews of Each Alternative
HubSpot CRM
Free CRM platform with marketing, sales, and service hubs.
HubSpot CRM is a free, powerful CRM platform that forms the foundation of HubSpot's suite of business tools. It offers contact management, deal tracking, email tracking, and basic reporting at no cost. The paid Marketing, Sales, and Service Hubs add advanced features for growing businesses.
Pros
- ✓ Generous free tier
- ✓ All-in-one platform
- ✓ Easy to use
- ✓ Great marketing tools
Cons
- ✗ Expensive at scale
- ✗ Limited free reporting
- ✗ Contacts can get pricey
- ✗ Complex pricing
Pipedrive
Sales CRM designed by salespeople, for salespeople.
Pipedrive is a sales-focused CRM known for its visual pipeline management and ease of use. Designed by salespeople for salespeople, it emphasizes activity-based selling and provides clear visibility into the sales process. It's particularly popular among small and medium-sized businesses.
Pros
- ✓ Very intuitive
- ✓ Great pipeline view
- ✓ Affordable
- ✓ Good mobile app
Cons
- ✗ Limited free plan
- ✗ Basic reporting
- ✗ Limited marketing tools
- ✗ No built-in phone
Folk
Modern CRM designed for relationship-driven businesses.
Folk is a lightweight, modern CRM that focuses on relationship management rather than heavy sales processes. With a clean interface inspired by tools like Notion, Folk makes it easy to manage contacts, track interactions, and collaborate with your team on deals and relationships.
Pros
- ✓ Beautiful design
- ✓ Easy to use
- ✓ Modern interface
- ✓ Good for light CRM
Cons
- ✗ Limited features
- ✗ Small contact limit on free
- ✗ New product
- ✗ Limited reporting
🏆 Our Recommendations
Best Overall Alternative:
HubSpot CRM — Growing businesses wanting free CRM with marketing tools
Best Free Alternative:
HubSpot CRM — Free CRM with unlimited users
❓ FAQ
What is the best free alternative to Capsule CRM?
The best free alternative to Capsule CRM is HubSpot CRM, which offers Free CRM with unlimited users.
Is there an open-source alternative to Capsule CRM?
There are no widely-used open-source alternatives to Capsule CRM at this time, but several affordable options exist.
What is the cheapest alternative to Capsule CRM?
The cheapest alternatives are the free options: HubSpot CRM, Folk. For paid alternatives, prices start from as low as $14/mo.
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