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Freshsales

AI-powered CRM by Freshworks for high-velocity sales teams.

⭐ 4.2/5Free Tier AvailableFounded 2010
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About Freshsales

Freshsales (by Freshworks) is a modern CRM that uses AI to help sales teams close deals faster. It features built-in phone, email, and chat capabilities, along with AI-powered lead scoring and deal insights. Part of the Freshworks ecosystem, it integrates well with other Freshworks products.

Key Features

✓AI lead scoring
✓Built-in phone
✓Email tracking
✓Pipeline management
✓Workflow automation
✓Freddy AI
✓Reports
✓Mobile app
✓Web forms
✓Chat campaigns

Pros & Cons

👍 Pros

  • ✓Built-in communication tools
  • ✓AI features
  • ✓Good free tier
  • ✓Affordable

👎 Cons

  • ✗Limited integrations
  • ✗Less customizable
  • ✗Reporting limitations
  • ✗Smaller ecosystem
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Compare Freshsales

Freshsales vs HubSpot CRM→Freshsales vs Pipedrive→Freshsales vs Zoho CRM→Freshsales vs Salesforce→Freshsales vs Close→