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Salesforce
The world's leading CRM platform for sales, service, and marketing.
⭐ 4.2/5Founded 1999
About Salesforce
Salesforce is the world's #1 CRM platform, trusted by over 150,000 companies worldwide. It offers comprehensive solutions for sales, customer service, marketing automation, analytics, and application development. While incredibly powerful, Salesforce is known for its complexity and high cost, making it a prime target for businesses seeking alternatives.
Key Features
✓Contact management
✓Opportunity tracking
✓Sales forecasting
✓Workflow automation
✓Reports & dashboards
✓Einstein AI
✓AppExchange
✓Mobile app
✓Custom objects
✓API access
Pros & Cons
👍 Pros
- ✓Most powerful CRM
- ✓Extensive ecosystem
- ✓Highly customizable
- ✓Market leader
👎 Cons
- ✗Very expensive
- ✗Complex setup
- ✗Steep learning curve
- ✗Requires admin expertise
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